Marcus Rivera here, VP Customer Success.

Sarah has the Foundation page. I need a Churn page next to it. Add a new page to the Nexus dashboard called "Churn".

While you are at it, build the measures we will use throughout this episode: - Churned Customers — count where churn_date is not null - Churn Rate — Churned Customers divided by Customer Count - Avg Tenure at Churn — average of (churn_date minus onboarding_date) in days

Page title: "Customer Churn Investigation" Subtitle: "Where, when, and why customers are leaving"