From: Amina Hassan, Head of KilelePay

Write the email I will send to the agent network team, copied to Grace Achieng, as an email to me so I can forward it.

It must say: 1. How often withdrawals fail at the Coast on payday days against the rest of the country, with your numbers. 2. The cause in one sentence a kiosk owner in Likoni would understand. 3. The money we are leaving on the table every month. 4. The one action we take, who owns it, and when it is done.

Under 220 words. Do not blame agents anywhere in the text; Grace will be reading it out to them.