From: Wanjiru Kamau, Chief Commercial Officer

I have your analysis. Now write the paragraph I will read to the board, as an email to me so I can forward it.

Keep it under 180 words. It must contain: 1. The active subscriber number we have been reporting. 2. The corrected number and the gap, as a count and a percentage. 3. One plain sentence on why they differ. Assume the reader has never heard the word "promo credit". 4. One recommendation on what we count going forward.

Use the figures from your own work on this episode. Do not round the gap away; the board will see the two numbers side by side next quarter and I want them to recognise both.